DreamCue Support

Lucid dream practice that puts sleep first.

Questions about practice, cues, Apple Watch, widgets, or your data? Email us and include your device model, iOS version, and what happened.

Email [email protected]

Quick help

I don't hear the night cue

The most reliable way is the night soundscape: start it from the Tonight screen before bed. It plays soft noise with your cue mixed in, even in silent mode and under Sleep Focus; keep the phone charging. Cue reminders without the soundscape are notifications, so check that notifications for DreamCue are on, the ring/silent switch is not set to silent, and your Sleep Focus allows DreamCue (Settings > Night & wake > Sleep Focus shows how).

The cue wakes me up

Record it in the morning entry. DreamCue then lowers or pauses cues. You can also re-test the cue in Settings and choose "Too strong" or "Softer".

Apple Watch

Open DreamCue on iPhone once so the watch receives tonight's plan. Watch cues are gentle taps; wearing the watch snugly helps you feel them. For "Apple Watch: last 30 minutes", open DreamCue on the watch before bed so it can set the wake window.

Alarms and voice notes

The wake-up and wake-back-to-bed alarms need iOS 26 or later and your permission for alarms. Stopping the wake-up alarm opens a voice dream note. Speech is turned into text on your iPhone; if your language isn't supported on the device, type instead.

Practice is paused

If any item in the safety check applies, DreamCue uses journal-only mode to protect your sleep. You can still keep a dream journal. Change your answers in Settings if your situation changes.

Apple Health

Health access is optional. DreamCue reads sleep data to tune cue timing, and only writes mindful minutes if you turn that on. Without Health, DreamCue estimates cue timing from your sleep times alone. Manage access in the Health app.

Backup, export, or delete

Settings > Backup & restore makes a full backup you can save to iCloud Drive and restore on a new iPhone. Settings > Export & delete exports JSON or CSV, or deletes all local data. DreamCue keeps no other copy.

Please note

DreamCue is a practice tool, not a medical device. It cannot detect dreams or REM sleep and does not guarantee lucid dreams. If nightmares, poor sleep, or confusion between dreams and waking life bother you, stop practicing and talk to a health professional.

Privacy

Full privacy policy: https://eric-lam.com/APP/dreamcue_privacy.html

中文支援

需要協助的話，請寄信到 [email protected]，並附上裝置型號、iOS 版本與遇到的狀況。

聽不到深夜提示：最穩定的做法是睡前在「今晚」頁面開啟夜間背景音。它會播放混著提示的柔和噪音，靜音模式和睡眠專注模式下也會響；記得讓手機充電。沒開背景音時，夜間提示是通知：請確認 DreamCue 的通知已開啟、側邊鈴聲開關不是靜音，且睡眠專注模式允許 DreamCue（「設定」>「夜間與起床」>「睡眠專注模式」有步驟說明）。
鬧鐘與語音紀錄：起床鬧鐘和醒後回睡鬧鐘需要 iOS 26 以上，並允許 DreamCue 使用鬧鐘。按停止起床鬧鐘後會打開語音夢境紀錄；語音會在 iPhone 上轉成文字，如果你的語言不支援，改用打字即可。
Apple Watch 起床前 30 分鐘：睡前在手錶上打開 DreamCue，才能設定起床時段。
被提示吵醒：在晨間紀錄中註記，DreamCue 會降低或暫停提示；也可以到「設定」重新試聽提示，選「太強」或「較弱」。
練習被暫停：安全確認中只要有一項符合，DreamCue 就會改用只寫日記模式保護睡眠，夢境日記仍可照常使用。狀況改變時，可在「設定」修改回答。
資料：夢境筆記只存在你的裝置上。「設定」>「備份與還原」可以建立完整備份，存到 iCloud 雲碟，換手機時再還原；也可以在「設定」匯出或刪除。

DreamCue 是練習工具，不是醫療器材，無法偵測夢境或 REM 睡眠，也不保證一定會做清醒夢。若惡夢、睡不好，或分不清夢境與現實讓你困擾，請停止練習並諮詢專業醫療人員。